Responsible Gambling

Learn About Responsible Gambling

It’s so crucial these days and ages to make sure that not only you as a player are focused on responsible gaming but online casinos and sports betting sites are as well. Responsible gaming is a concept created to ensure that online gambling operators and suppliers ensure their offerings meet the highest standards to protect the player from the opposing consequences of gambling.

When we focus on responsible gaming we need to cover various areas where players can be negatively influenced. This article will cover all those areas to ensure all the online casinos that we at Wisegambler promote offer a fair gaming experience.

Wisegambler supports Responsible gaming

Wisegambler aims at providing only the best online casinos with the best reputations. Responsible gaming is an important part of any online casino and gaming site. There are many criterions that need to be met including holding the correct licences according to jurisdictions, being audited by third parties and meeting our very own requirements at Wisegambler!

For us at Wisegambler, we absolutely love online gaming and find it to be one of the best adventures. However, having said that, players who want to play at any of our top online casinos must be over the age of 18 and must gamble for fun.

Types of Responsible Gaming

There are different ways that an online casino needs to be responsible, this includes accurate payments, customer satisfaction, fair gaming, focus on fraudulent activity, privacy, responsible and ethical marketing, safe gaming environments, not allow underage gambling or vulnerable players.

Each of these types of responsible gaming needs to be met in order for an online casino to be seen as fair and honest. Here is a bit more information about each of the above-mentioned topics.

Accurate Payments

According to an online casinos terms and conditions, they need to make payments accurately and timeously.

Customer Satisfaction

Players and customers must be allowed to make comments or complaints to any operator. operators must provide a channel for them to deal with complaints internally or via a third party. Third parties can be a mediation service for both players and operators. A great example of a third-party company is eCOGRA.

Fair Gaming

All games at any online casino need to be tested to ensure fair gaming. Games must be random and adhere to rules. This is carried out by various independent companies and organisations.

Fraudulent activity

Procedures need to be put in place to prevent any sort of money laundering and fraud. In order to do this, you need to install processes that help you get to know your customer. All online casinos also put in place a tracking system that allows them to track any suspicious behaviour.


This is regarding the protection of all player data and ensuring no unauthorised access to any of your personal information. Operators need to install measures that prevent any unauthorised access to customer information. This includes age, address, name, telephone number, email and more.

Responsible and Ethical Marketing

All marketing materials at any online casino must adhere to strict rules to ensure all advertisements are factual and do not target vulnerable or underage players. 

Safe Gaming Environments

All online operators need to provide players with safe gaming environments. In order to do this the operator needs to adhere to the rules implemented by the regulatory jurisdiction. Online operators should also place their own internal controls to ensure their gaming I safe and secure for their players.

Underage Gambling

Under no circumstances can online casinos or sports betting sites promote gambling to underage players. The age limit of 18 is put in place to protect players from underage gambling. These limits are enforced by law and can issue serious fines.

In order to prevent underage gambling, online casinos and sports betting sites need to clearly state that gaming is only allowed for players over the age of 18. There are also process put in place to be able to verify the age of the players in order to completely prevent under age gaming from taking place.

Vulnerable Players

Online casinos need help reduce any sorts of problem gambling. Players can be vulnerable and many of the gaming companies that aren’t responsible will play on those vulnerabilities.

Measures must be put in place to prevent any sort of problem gambling including offering guidance and support to those who are seen as problem gamblers. The casinos need to allow players to set limits on how much they would like to spend and also have self-exclusion programmes in place.

Responsible Gaming Tips

Here are some tips that you should follow as a player for safer gaming:

  • Play for fun and not to make money
  • Play with money you know you can lose. Don’t play beyond your means.
  • If you lose the amount you set out to lose, don’t chase the loss, rather leave it and move on
  • Set a limit you are willing to spend. Also, set a time limit of how long you should play for
  • Balance gambling with other great activities
  • Don’t ever gamble if you are upset or feeling depressed. This can make decision making harder.
  • Take breaks, don’t drink or do drugs while gambling.

Time-outs, Limits and Self Inclusion

If you feel you have a gambling problem, you should add yourself to the self-exclusion list at any online casino you are with. This pauses or suspends your account for you to take a break. During this period, you won’t be able to make any deposits, play any games for real money or log into your account.

Problem Gambling

Problem gambling can happen to anyone. It can happen at any age and happen to anyone from any background. If you feel you have any issues with regards to online gambling, please feel free to contact various organisations that offer support for problem gamblers.

These organisations are different in every country if you want to know which ones will best suit your needs take a look through our site to find out more information. Some of the organisations in the UK, for example, include Gambleware, Gambling Therapy, GamCare and Gamblers Anonymous.

An image of the gamblers anonymous logo   GamCareLogo  gambling therapy logo

Contact Us